Shipping & Delivery Policy

Last updated: February 16, 2026

We provide hospitality services (room bookings) and do not ship physical goods. For the sake of payment gateway compliance, our service fulfillment policy is outlined below.

1. Service Fulfilment

• Bookings are confirmed digitally via email/SMS after successful payment.
• Check-in requires a valid government-approved ID.

2. Delivery Timelines

• Booking confirmation is instant upon successful payment.
• Invoices/receipts are delivered to your registered email address.

3. Non-Delivery Scenarios

• If payment succeeds but booking cannot be honored due to unavailability, a full refund will be issued as per our cancellation policy.

4. Contact

For delivery/fulfilment concerns, contact us at stairioindustries@gmail.com.